Harwood House Nursing Home
Spring Lane
Cookham Dean
Maidenhead
Harwood House Ltd
Caring Premises
5
0
null
1940807
26/00102/COM
886
customer.service@rbwm.gov.uk
Windsor and Maidenhead
http://www.rbwm.gov.uk/
false
SL6 6PW
2026-03-31T00:00:00
fhrs_1_en-gb
1
<p style="margin: 0px; color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; direction: ltr;">
<span data-olk-copy-source="MessageBody" style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">We take food safety extremely seriously and would like to reassure our customers that the issues identified during this inspection have been fully addressed.</span></p>
<div style="border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(36, 36, 36); direction: ltr;">
&nbsp;</div>
<p style="margin: 0px; color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; direction: ltr;">
<span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">At the time of the visit, our documented food safety procedures were not being consistently followed in practice. Since then, we have taken immediate and comprehensive corrective action, including:</span></p>
<ul style="color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; direction: ltr; margin-top: 0px; margin-bottom: 0px;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;">
Retraining all staff on food hygiene, personal hygiene, cross-contamination control, stock rotation and record keeping</li>
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;">
Strengthening management supervision and daily checks</li>
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;">
Reviewing and updating our food safety management system to ensure it is clear, practical and fully implemented</li>
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;">
Improving date labelling, shelf-life control, stock control and monitoring records</li>
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0px;">
Introducing stricter verification procedures to ensure standards are maintained at all times</li>
</ul>
<p style="margin: 0px; color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; direction: ltr;">
&nbsp;</p>
<div style="border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(36, 36, 36); direction: ltr;">
We are committed to maintaining high food hygiene standards and to continuous improvement. Management now carry out regular checks to ensure our procedures are followed consistently and accurately.</div>
<div style="border: 0px;
FHRS
-0.7486821
51.5508812
10
0
20