Our food score is due to a single issue with temperature control in one of our fridges (out of 10 refrigerated units). One catergory of product was displayed in a mmaner that was not effectively keeping the food cold. The situation was rectified immediately, and the visiting officer was satisfied with the corrective action. However, the rating is based on the situation at the time of inspection, not on the corrective actions. We are applying for a re-rating, as we are confident in our food safety system and our team.
About comments made by the business:
A business has the right to reply to its local authority about the food hygiene rating given. This means a business may draw attention to improvements made since the inspection and/or explain particular circumstances at the time of inspection that might have affected the rating the business was given. The comments made by the business have been reviewed and may have been edited by a local authority food safety officer so they fit the terms and conditions of this website but the accuracy of any statements made has not been verified.