HonkyTonk Wine Library

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Address

1 Pinnacle Quay
Harbour Avenue
Sutton Harbour
Plymouth
PL4 0BJ

Business type

Restaurant/Cafe/Canteen

Date of inspection

15 March 2024

Standards found at the time of inspection
Area inspected by food safety officer	Standards found
Hygienic food handling Hygienic handling of food including preparation, cooking, re-heating, cooling and storage	Major improvement necessary
Cleanliness and condition of facilities and building Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene	Urgent improvement necessary
Management of food safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future	Urgent improvement necessary

If you wish to see the food safety officer’s report on which this rating is based, you can request this from the local authority that carried out the inspection. You can do this by sending an email to the address below. The local authority will consider your request and will usually send you a copy of the report. In some cases, the local authority may decide that they cannot do so but will let you know this and explain why.

What the business says

We fully accept the outcome of this report, which has been a wake-up call-in regard keeping our standards more consistent upon when we first opened: There is no excuse to give other that we take full responsibility, we’d like to give thanks to the officers on their important guidance upon getting the work needed for a fast turnaround.

Once again, the Management and Team express deep disappointment with the outcome of the recent inspection. We acknowledge the need for several improvements, for which we take full responsibility. Our team has already implemented most of the necessary changes to restore our ratings.

To our valued customers,

Throughout nearly six years of trading, we have maintained an impeccable record regarding, safety, hygiene, and health standards. We want to assure you that Fitz & Zoe management takes full ownership of the current inspection results and is committed to restoring our services to the highest standards. The necessary work will be completed asap, and we anticipate a revaluation within the coming weeks. Thank you for your continued support and understanding.

About comments made by the business

A business has the right to reply to its local authority about the food hygiene rating given. This means a business may draw attention to improvements made since the inspection and/or explain particular circumstances at the time of inspection that might have affected the rating the business was given. The comments made by the business have been reviewed and may have been edited by a local authority food safety officer so they fit the terms and conditions of this website but the accuracy of any statements made has not been verified.

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Local Authority

Name: Plymouth City

Website: www.plymouth.gov.uk

Email: public.protection@plymouth.gov.uk