Oriental Express

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Address

45 Brockhurst Road
Gosport
PO12 3AP

Business type

Takeaway/sandwich shop

Date of inspection

4 March 2024

Standards found at the time of inspection
Area inspected by food safety officer	Standards found
Hygienic food handling Hygienic handling of food including preparation, cooking, re-heating, cooling and storage	Generally satisfactory
Cleanliness and condition of facilities and building Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene	Improvement necessary
Management of food safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future	Major improvement necessary

If you wish to see the food safety officer’s report on which this rating is based, you can request this from the local authority that carried out the inspection. You can do this by sending an email to the address below. The local authority will consider your request and will usually send you a copy of the report. In some cases, the local authority may decide that they cannot do so but will let you know this and explain why.

What the business says

I agree with the inspection results but have since carried out the following improvements.

The establishment has been thoroughly cleaned and procedures are in place to ensure that cleanliness is maintained.
The establishment has been fully renovated.
A new management system has been implemented.
There is now new staff.
The staff have been re-trained and are under revised supervisory arrangements.

We acknowledge and apologies for the drop in our standards, we are working with EH but are unable to apply for rescore for 3 months after our inspection, we have already applied and await our visit once we are able. The premise has had a deep clean and repairs undertaken and we have restarted the completion of our records.

Of the neglect in completing hygiene paperwork and maintaining organisation. However, we have diligently undertaken renovations and replacements, alongside prioritising cleanliness. We have continued to label food items with their expiration dates on bags, and we guarantee the safety of our food by regularly checking temperatures. We will strive to make significant improvements to ensure the health and well-being of our customers.

About comments made by the business

A business has the right to reply to its local authority about the food hygiene rating given. This means a business may draw attention to improvements made since the inspection and/or explain particular circumstances at the time of inspection that might have affected the rating the business was given. The comments made by the business have been reviewed and may have been edited by a local authority food safety officer so they fit the terms and conditions of this website but the accuracy of any statements made has not been verified.

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Local Authority

Name: Gosport

Website: www.gosport.gov.uk

Email: GosportEHSupport@fareham.gov.uk