The Hart of Hartford

Address

35 - 37 School Lane
Hartford
Northwich
Cheshire
CW8 1NP

Business type

Restaurant/Cafe/Canteen

Date of inspection

22 October 2025

Standards found at the time of inspection
Area inspected by food safety officer	Standards found
Hygienic food handling Hygienic handling of food including preparation, cooking, re-heating, cooling and storage	Generally satisfactory
Cleanliness and condition of facilities and building Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene	Improvement necessary
Management of food safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future	Generally satisfactory

If you wish to see the food safety officer’s report on which this rating is based, you can request this from the local authority that carried out the inspection. You can do this by sending an email to the address below. In some cases, the local authority may decide that they cannot send you a copy of the report but will let you know this and explain why.

What the business says

Structural and maintenance points played the major role in the result that was given. Shortly before the inspection date we had a blocked pipe issue which resulted in a major leak/flood around the pot wash area. The water got underneath all the tiles in that area causing cracked tiles and water remaining underneath the tiled floor. We viewed this as unsafe and decided to remove the tiles in the short term whilst we engaged with contractors on a solution for the floor. This allowed us to remove the water and clean the area in the interim, but meant we had a damaged floor surface present. The failed pipework had been attended by a tradesperson prior to the inspection but their repair had failed, we had recalled them and they were due to attend later in the week of the inspection to fix the pipe fully so it was no longer leaking. However, at the time of inspection the ourtside pipework was awaiting this repair and the kitchen floor was awaiting repair/replacement with suitable contractor availability. Subsequently the pipework has been fixed and the flooring throughout the kitchen has been fully replaced removing all tiles and replacing with a new vinyl floor (see pictures). Any further points raised have been addressed and a re-inspection will be requested now the floor has been replaced.

About comments made by the business

A business has the right to reply to its local authority about the food hygiene rating given. This means a business may draw attention to improvements made since the inspection and/or explain particular circumstances at the time of inspection that might have affected the rating the business was given. The comments made by the business have been reviewed and may have been edited by a local authority food safety officer so they fit the terms and conditions of this website but the accuracy of any statements made has not been verified.