Serafina Grill

Address

Ground Floor
99-100 High Street
Lincoln
Lincolnshire
LN5 7QB

Business type

Restaurant/Cafe/Canteen

Date of inspection

28 May 2026

Standards found at the time of inspection
Area inspected by food safety officer	Standards found
Hygienic food handling Hygienic handling of food including preparation, cooking, re-heating, cooling and storage	Major improvement necessary
Cleanliness and condition of facilities and building Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene	Major improvement necessary
Management of food safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future	Major improvement necessary

If you wish to see the food safety officer’s report on which this rating is based, you can request this from the local authority that carried out the inspection. You can do this by sending an email to the address below. In some cases, the local authority may decide that they cannot send you a copy of the report but will let you know this and explain why.

What the business says

I agree with the inspection results but have since carried out the following

improvements:

The establishment has been thoroughly cleaned and procedures are in place to ensure that cleanliness is maintained.

The staff have been trained/re-trained/given instructions/are under revised supervisory arrangements.

A new management system has been implemented.

Both service fridges have been repaired and a twice daily temperature monitoring system is now in use.

The Safer Food Better Business diary, cleaning schedules and opening and closing checks are being completed.

Food hygiene training certificates are available for all staff, and staff have been re-instructed on the safe cooking and cooling of rice.

Soap and disposable paper towels are provided.

The premises, equipment, storage areas and freezers have been thoroughly cleaned and organised.

Waste arrangements and gas-cylinder storage have also been corrected.

The conditions found at the time of the inspection were not typical of the normal conditions maintained at the establishment and arose because at the time of the inspection, our food safety procedures, supervision and record keeping were not being followed consistently. We accept the findings and have taken corrective action.

Management has reviewed the procedures and introduced regular checks. Refrigeration temperatures are now recorded twice daily, food safety and cleaning records are maintained, staff training evidence is kept at the premises, and staff have been given further instruction on food hygiene and the safe cooking and cooling of rice.

Management will regularly review and sign the records to ensure these improvements are maintained.

About comments made by the business

A business has the right to reply to its local authority about the food hygiene rating given. This means a business may draw attention to improvements made since the inspection and/or explain particular circumstances at the time of inspection that might have affected the rating the business was given. The comments made by the business have been reviewed and may have been edited by a local authority food safety officer so they fit the terms and conditions of this website but the accuracy of any statements made has not been verified.