The Sultan

Address

The Big Windsor Stuart Place
Butetown
Cardiff
CF10 5BU

Business type

Other catering premises

Date of inspection

24 May 2026

Standards found at the time of inspection
Area inspected by food safety officer	Standards found
Hygienic food handling Hygienic handling of food including preparation, cooking, re-heating, cooling and storage	Improvement necessary
Cleanliness and condition of facilities and building Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene	Good
Management of food safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future	Major improvement necessary

If you wish to see the food safety officer’s report on which this rating is based, you can request this from the local authority that carried out the inspection. You can do this by sending an email to the address below. In some cases, the local authority may decide that they cannot send you a copy of the report but will let you know this and explain why.

What the business says

Since we have taken every necessary step to ensure complete compliance. All identified issues have been fully resolved, and our entire team has undergone additional food hygiene and food safety training. We have now applied for a re-inspection and are currently awaiting our next official inspection.

We have complete confidence in both our team and our kitchen. As an open-kitchen restaurant, we warmly welcome any guest who wishes to visit our kitchen during opening hours and see first-hand the cleanliness, organisation, and high standards we uphold every day.

We have always been committed to the highest standards of hygiene while preparing fresh, high-quality food, and this commitment remains unchanged. We sincerely appreciate your trust, understanding, and continued support, and we look forward to welcoming you to enjoy safe, delicious meals with us for many years to come.

We remain committed to maintaining high standards of food hygiene and food safety and to providing our customers with fresh, safe, and high-quality food. We have submitted a request for a re-rating inspection and look forward to demonstrating the improvements that have been made.

Thank you for your continued support.

About comments made by the business

A business has the right to reply to its local authority about the food hygiene rating given. This means a business may draw attention to improvements made since the inspection and/or explain particular circumstances at the time of inspection that might have affected the rating the business was given. The comments made by the business have been reviewed and may have been edited by a local authority food safety officer so they fit the terms and conditions of this website but the accuracy of any statements made has not been verified.