Steam

Address

Braintree Railway Station
Station Approach
Braintree
Essex
CM7 3QL

Business type

Restaurant/Cafe/Canteen

Date of inspection

2 February 2026

Standards found at the time of inspection
Area inspected by food safety officer	Standards found
Hygienic food handling Hygienic handling of food including preparation, cooking, re-heating, cooling and storage	Very good
Cleanliness and condition of facilities and building Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene	Improvement necessary
Management of food safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future	Generally satisfactory

If you wish to see the food safety officer’s report on which this rating is based, you can request this from the local authority that carried out the inspection. You can do this by sending an email to the address below. In some cases, the local authority may decide that they cannot send you a copy of the report but will let you know this and explain why.

What the business says

25/2/26 - I agree with the inspection results but have since carried out the following improvements

· The establishment has been thoroughly cleaned and procedures are in place to ensure that cleanliness is maintained.

· The establishment has been or will shortly be fully renovated.

· The staff have been trained/re-trained/given instruction/are under revised supervisory arrangements

We appreciate the council’s visit and take food safety seriously. The sole point noted was a sink, which was installed immediately after. We were informed that with that fitted we would’ve been a clear 5 rating, all our food safety and hygiene procedures were spot on. However, we were told we must pay £180 for a rescore, which we feel is unfair. Instead, we chose to donate that amount to charity. We remain committed to best practices and disagree with the £180 fee the council request for our score that we deserve.

About comments made by the business

A business has the right to reply to its local authority about the food hygiene rating given. This means a business may draw attention to improvements made since the inspection and/or explain particular circumstances at the time of inspection that might have affected the rating the business was given. The comments made by the business have been reviewed and may have been edited by a local authority food safety officer so they fit the terms and conditions of this website but the accuracy of any statements made has not been verified.