Kaleidoscope Cafe

Address

World Of Glass
Chalon Way East
St Helens
WA10 1BX

Business type

Restaurant/Cafe/Canteen

Date of inspection

8 January 2026

Standards found at the time of inspection
Area inspected by food safety officer	Standards found
Hygienic food handling Hygienic handling of food including preparation, cooking, re-heating, cooling and storage	Improvement necessary
Cleanliness and condition of facilities and building Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene	Generally satisfactory
Management of food safety System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future	Major improvement necessary

If you wish to see the food safety officer’s report on which this rating is based, you can request this from the local authority that carried out the inspection. You can do this by sending an email to the address below. In some cases, the local authority may decide that they cannot send you a copy of the report but will let you know this and explain why.

What the business says

Only 1 week prior to being inspected, a new member of staff began work to lead the management of the café, as we were aware that current staff were struggling to keep up with the paperwork and the systems and processes needed.

It was a difficult year in 2025, as the World of Glass, and therefore the café as well, were on the brink of closing due to lack of funding. Therefore management had to focus their time and attention on fundraising and supporting the charity to remain open. However, recognising the problems, and that more attention was needed to keep up our excellent standards in the café, we went out to recruit a manager, whose role would be to improve standards. This person started a week prior to the inspection and therefore wasn’t able to make any noticeable changes in time. However, in the 5 weeks since, we have entirely retrained the staff, implemented new systems and processes, and deep cleaned the kitchen. We plan on requesting a re-visit very shortly as we are certain our rating will significantly improve.

About comments made by the business

A business has the right to reply to its local authority about the food hygiene rating given. This means a business may draw attention to improvements made since the inspection and/or explain particular circumstances at the time of inspection that might have affected the rating the business was given. The comments made by the business have been reviewed and may have been edited by a local authority food safety officer so they fit the terms and conditions of this website but the accuracy of any statements made has not been verified.